Club affiliation with Volleyball England is non-refundable. We strongly encourage clubs and members to ensure they are selecting the correct affiliation type before making any payment.

Volleyball England is a not-for-profit organisation. When you become a member, you’re actively investing in the future of volleyball. Your membership fee helps us grow the sport at all levels, create opportunities for players, coaches, referees, and clubs, support new initiatives and development programmes, and maintain a safe, inclusive, and thriving volleyball community. All fees from clubs and individuals are reinvested directly into strengthening the sport across the country.

If your club includes both adult and junior members, you only need to purchase the Standard Club Affiliation. 

Payment for clubs can be made by debit/credit card (Stripe) on VolleyZone.

The additional service charge of 3.2% plus 50p per transaction covers fees from both Stripe and our service provider, SportLoMo. SportLoMo charges a fee for providing their software as a SaaS (Software as a Service) platform. This fee is calculated proportionally based on the level of interaction users have with the system, ensuring costs are fairly distributed according to usage. This service fee is clearly displayed to customers before payment is made. Please note, this is not a card surcharge, but a fee to cover administrative, booking, and system service costs.

If your university club takes part in any VE competitions, you need to purchase the Standard Club Affiliation. If your university participates in BUCS but not in VE competitions, you should purchase the BUCS Club Affiliation. If your university does not participate in VE competitions or BUCS, but you are enrolling in the HEVO programme, then you can purchase the School/FEI Club Affiliation.

Volleyball England reviews each club’s affiliation individually to ensure that it meets the minimum governance standards needed to maintain a safe and inclusive environment for all members. Since this is a manual process often handled by a small team, it may take 5–7 working days for your club affiliation to be approved. We strongly recommend that clubs renew their affiliation well in advance to ensure it is in place in time for events, insurance, competitions, and other essential activities.

If your university club is involved in both VE competitions and BUCS, you only need to purchase the Standard Club Affiliation.

Safeguarding and DBS are 2 important checks for coaches who are in a position of trust to help keep volleyball a safe sport. 

We encourage volunteers who meet the threshold for regulated activity to upload details of their DBS/Safeguarding training to your VolleyZone account. This will help you to keep track on when you need to renew this training. 

Please check your junk/spam folder for the activation email. If you still don't receive the activation email, head to our Member login page here and enter your email address. If the account associated with your email address hasn’t been activated, you will see a prompt to resend the activation link again. Click on 'Resend Activation Email'. 
If you still don't receive the email or the option to resend activation link does not appear, please write to us at volleyzone@volleyballengland.org with your full name, email address, VEU number (if possible) and your issue.

Please purchase your membership at your primary club. Once you have purchased your membership at your primary club, please email volleyzone@volleyballengland.org with your name, VEU number, your role and the additional clubs that you are part of and we will pull your membership across the clubs.

On VolleyZone, all clubs sit under a county and then under the Region it is in, which then, in turn, sits under Volleyball England. With this hierarchy structure, membership cannot be purchased at Volleyball England Level.

To purchase your coach/referee membership if you not associated with any specific club, please click here to join Club Belonging. Select your membership-type > click on 'Register Now'. This will take you to the registration-login page.

On the registration-login page > log in by entering your account username and password > select 1 membership > follow on-screen instructions and proceed with the payment.

To view the video guide, click here or step by step guide, click here.

Your date of birth can only be updated by Volleyball England. Please email us at volleyzone@volleyballengland.org with your full name, membership ID (VEU number), correct date of birth and reason behind the change. We will get this updated for you.

Please email us at volleyzone@volleyballengland.org with your full name, VEU number, old email address, new email address and the reason behind change. We will update your email address for you.

Our membership season runs from the 1st August - 31st July. Your membership will expire on the 31st July regardless of when you purchase it within the season.

Please email volleyzone@volleyballengland.org with your full name, VEU number, membership purchased and reason for refund request and a member of staff will look into processing this for you. 

Yes, you will receive an email containing your purchase receipt on the email you have registered with us. 

The service provider fee of 3.2% plus 50p on each transaction on the system is a Stripe charge by our system provider, SportLoMo.

SportLoMo charges a fee for the provision of their software; it is a SaaS (Software as a Service) fee.

SportLoMo collects it in proportion to the amount of interaction clients have with the system to spread the cost of the service in proportion to the service provided. This is clearly displayed as the service fee to the customer/member before payment is made.

The changes to our registration fees are in line with article 16.3 of Volleyball England’s Articles of Associations. It is at the UK rate of inflation of 2.3% and reflects the need to meet rising costs incurred in maintaining the standards of services offered. All the fees that Volleyball England receives go back into volleyball in England.  

When the Junior Competitions were launched back in 2021, the junior player fees were discounted from our standard membership pricing, therefore with careful consideration we have increased these fees over and above RPI. This increase is based on the changes to the structure of the junior competitions, bolstering Safeguarding resources/support and introducing a new Super Series with enhanced capabilities powered through our partnership with Hudl. Benchmarking against registration to other sports National Competitions was undertaken and despite the fee increase, volleyball remains fantastic value for money and significantly below the cost of other sports.

As mentioned above, please purchase 1 registration by selecting 'register or renew membership'. Once you have 1 registration, you will be able to upgrade your membership and add another registration onto your account. 

You can follow the steps on the video guide here.

Volleyball England collects equality data to guide the enhancement of our Equality, Diversity, and Inclusion initiatives throughout the organisation and the sport. Our goal is to make volleyball a welcoming, accessible, diverse, and inclusive sport for everyone. By voluntarily sharing this data, you help us in gaining a deeper understanding of our volleyball community, enabling us to improve the sport for all participants. All information shared are kept confidential and stored securely.

Once your club affiliation has been approved by Volleyball England, you will receive a confirmation email which includes where to download the insurance summary of cover.

If an incident, accident or near miss occurs in an activity that is covered by the Volleyball England insurance it is important that you register the incident through the online form here as a record of the details of what took place at this time. It will help to monitor the incidents that typically happen in the sport and ensure you have an official record of what happened and what you did at the time.

As affiliated club you are insured when performing Volleyball England recognised and authorised activities.

In addition, the insurance also extends to cover club activities such as social events and fundraisers. If you consider an event to be “out of the ordinary”, you should contact Howden prior to beginning the event. No cover is provided for bouncy castles and trampolines.

Recognised activity is volleyball related activity that is played under the rules and regulations of volleyball, this includes training and competition at club, regional or country association in recognised formats of indoor, beach, sitting and grass disciplines.

Authorised activity is recognised versions of the game (above) that have been authorised to go ahead by Volleyball England. This is either:
- Official Volleyball England activity organised and /or facilitated by appropriately qualified, Volleyball England appointed person(s).
- Recognised versions of the game organised and facilitated by appropriately qualified person(s) at a registered Regional or Country association in accordance with Volleyball England rules and regulations.
- Recognised versions of the game organised and facilitated by appropriately qualified person(s) at an affiliated club, or a registered league or tournament in accordance with Volleyball England rules and regulations.
- Volleyball England programmes (such as HEVOs) delivered by approved persons/groups* *Organisations/persons that wish to deliver Recognised Volleyball England programmes require Volleyball England approval.

Clubs, regions, and county associations need to ensure they have operating standards for their activity that ensures it is delivered in a safe environment and with adequate supervision. That the operating standards align with the relevant Volleyball England policies and procedures and consider first aid, coaching qualifications, safeguarding and risk assessment.

Clubs, coaches, and officials should ensure that the environment volleyball is being played in is safe and limits the chance of injury. A risk assessment should be done prior to all sessions and a record of this check should be maintained and kept.

No, you will need a separate Travel insurance policy which Howden can provide to you

Region and Counties associations are insured as affiliated associations of Volleyball England, when undertaking Volleyball England recognised and authorised activities.

Yes. It is essential that you undertake risk assessments for the activities of your club, region, or county association to support you in your risk management. You and your club owe a duty of care to those around you: If an allegation of negligence is made against you or your club the risk assessments will be needed to prove what you have reasonably been able to do to prevent an incident occurring.

As a committee member you may not realise it, but the constitution of your club / association almost certainly makes you personally liable for the liability of your club / association. The directors’ and officers’ section of the policy is designed to protect you in the event of you being personally sued for negligent decisions.

As a committee member you may not realise it, but the constitution of your club / association almost certainly makes you personally liable for the liability of your club / association. The directors’ and officers’ section of the policy is designed to protect you in the event of you being personally sued for negligent decisions.

Yes, volleyball related fitness & strength training is a permitted activity. If training involves specialist equipment or techniques, it is essential the teacher or coach is appropriately qualified.

A £250 excess applies to Public Liability and Directors & Officers Liability claims.

As a club player, coach or referee registered with an affiliated club you are covered under Personal Accident Insurance while you are involved in recognised and authorised volleyball activities, including direct travel to and from the authorised activity.

Additionally, all individuals above can also access Public Liability insurance for any third-party injury or damage to the property they cause while involved in recognised and authorised Volleyball activities.

Yes, the public liability insurance isn’t specific to a venue. You will need to make for each new venue an assessment of risk is undertaken.

However, if a club is competing in a one off or overseas tournament, cover will respond, however, the club should seek to get a travel insurance as that would not be covered under our insurance.

All incident and claims need to be reported to Donna Goulbourne at Howden on donna.goulbourne@howdengroup.com. claims should be reported as soon as practically possible.

Section 14 – failure to report incidents or circumstances which may give rise to a claim to our insurance brokers may prejudice any potential claim made against you.Please make sure you also complete the Volleyball England Incident report form here. Volleyball England will hold any report on file for XX year. 

You will be able to offer up to 2 free taster sessions (this is up to the club's discretion if it would be less) before getting the individual to sign up to the club and become a member– however at the start of the taster sessions the club would need to know the following information:

- Full Name
- Any Medical/Disability information
- Emergency contact (name and details)
- Previous playing experience

You would be covered under the club's insurance; however, you would not be eligible for full personal accident insurance until you become a member.

If you are operating outside of a club regulated activity, then you would not be covered by the club's public liability insurance. If, for example, some members of the same club played 5 a side football once a week, the Volleyball England insurance wouldn’t cover any claims as this is outside the controlled club environment.

The club would have liability insurance if they have taken all reasonable care to protect their participants. The club needs to undertake a risk assessment, keep a log of equipment maintenance and be confident why the equipment modifications do not conform to Volleyball England guidance.

Volleyball England's requires that affiliated clubs, Regions & Counties assess the risks and take all reasonable care to reduce the harm during activity. It is important that the risk assessment and operating procedures (club rules) include who will provide the first aid provision. Volleyball England guidance is that a qualified coach has an up to date first aid qualification and club members know where the nearest AED is located.

If you have completed a free registration, you are only insured if your clubs is affiliated to Volleyball England or if your club is not affiliated to Volleyball England and they have their independent club insurance.

A constitution sets out the purpose and rules of your club. It is the basic document which helps to ensure smooth and proper running of your club.  Further, having a club constitution and policies is one of the main requirements to be eligible to apply for the funding. Through the mandatory upload of these documents, Volleyball England aims to encourage all the clubs to have a constitution and the correct policies in place to ensure the long term governance and operational success of the club. More information about what policies are required for your club affiliation can be found here.

Incorporated organisations will need to upload a copy of their Articles of Association rather than a constitution and directors listed on VolleyZone. 

This is to help keep your club safe, inclusive, and deliver quality sessions. Having a qualified coach means they’ve had the right training and meet national standards — so they’re better prepared to support your players’ development and well-being. As per the data, around 79% of safeguarding concerns in volleyball involve coaches, which is why it’s so important that coaches are properly trained and fully understand the responsibility they carry. It’s about making sure everyone in your club feels safe, supported, and able to thrive.

A Club Welfare Officer (CWO) helps make sure your club is a safe, welcoming space for everyone. They are the go-to person for any welfare or safeguarding concerns, offering support and making sure your club follows the right policies. Ideally, the CWO should be someone separate from your lead coach and not closely related to other committee members, to keep things fair and impartial. However, if your CWO is also a coach, your club should appoint another committee member who can act as the point of contact if any concerns are raised about the coach. Having a CWO shows your club is serious about creating a positive and protective environment where all members can enjoy the game with confidence.